SafeHiway
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Privacy Policy

Effective date: 13 November 2026

The short version

  • We use your location to warn you about hazards near you. In driving mode, location updates are processed in real time and are not stored as a travel history.
  • Faces and number plates in photos are automatically detected and blurred before any photo is published.
  • If you add a phone number to a report, we keep it only as a one-way keyed hash, not the number itself.
  • "Delete my data" in the app removes or anonymises everything linked to your device, immediately.
  • Never use the app while driving. Use it hands-free.

Delete my data

In the SafeHiway app, open Me → Delete my data. It removes or anonymises everything linked to your device, immediately. To ask us instead, use the contact in section 6.

1. Who we are

SafeHiway (the mobile app and this website) is operated by NexusLogix Ventures ("we", "us"). We decide how and why your personal data is used, which makes us the data controller under the Kenya Data Protection Act, 2019.

Privacy questions and requests: [email protected]

2. What we collect

  • Device identifier and access token. The app creates an identifier for your installation and receives an access token so it can talk to our servers.
  • Your precise location while the app is in use, so we can find hazards near you. When you use driving mode, location updates are processed in real time to give you alerts and are not stored as a travel history.
  • Location of reports you submit, and your device's location at the time you submit them. We compare the two to check that reports are genuine.
  • Your name and phone number, if you choose to add them to a report. Both are optional. Your phone number is stored only as a one-way keyed hash; we do not keep the number itself.
  • Photos you attach to a report. Faces and number plates are automatically detected and blurred before any photo is published. The unblurred originals are stored privately and are not published.
  • Your confirmations and denials of hazards (whether a reported hazard is still there). We keep these for 90 days.
  • Content you flag as wrong or inappropriate.

3. Why we use it

  • To give you road-safety alerts.
  • To verify and moderate reports.
  • To detect abuse, such as false or spam reports.
  • To produce anonymised road-safety statistics (for example, accident blackspots).
  • Only where a lawful basis exists, to provide unblurred original photos as evidence to the police, or to an insurer handling a claim concerning a vehicle shown in the photo.

4. Who else receives your data

  • DigitalOcean hosts our servers, database and stored photos (the unblurred originals are kept private) in its data centre in Frankfurt, Germany, which means your data is stored outside Kenya.
  • Amazon Web Services (AWS) Rekognition analyses photos you attach to detect faces and number plates so they can be blurred. This processing takes place in the AWS us-east-1 region, in the United States, which means your photos are transferred outside Kenya for this purpose.
  • Map providers. Map tiles and place search are provided by third-party map providers. When your device loads the map or searches for a place, those providers receive your IP address.
  • Police and insurers, only as described in section 3: unblurred original photos, and only where a lawful basis exists.

5. How long we keep it

  • Hazard confirmations and denials: 90 days.
  • Photos rejected in moderation: the unblurred original is deleted after 90 days, unless it is subject to a legal hold.
  • Reports: kept as anonymised road-safety records.
  • "Delete my data" in the app removes or anonymises everything linked to your device, immediately.

6. Your rights

Under the Kenya Data Protection Act, 2019 you have the right to:

  • access the personal data we hold about you;
  • correct data that is inaccurate;
  • delete your data (you can do this yourself at any time with "Delete my data" in the app);
  • object to us processing your data;
  • complain to the Office of the Data Protection Commissioner (ODPC), www.odpc.go.ke.

To use these rights, contact [email protected].

7. Children

SafeHiway is not directed at children under 18.

8. Driving safely

Use SafeHiway hands-free. Never interact with the app while driving. Alerts are spoken so you can keep your eyes on the road.

9. Contact

NexusLogix Ventures. Email: [email protected]

See also our Terms of Use.